- No day the same role
- Full time position
Due to recent growth a position has been created for an experienced desktop support officer to a join a dynamic IT team and provide hardware and software maintenance.
Client Details
A fantastic opportunity within the not-for profit sector for an IT desktop support officer to join an organization with a strong company culture on a permanent basis.
Description
Core duties of the role:
- Providing telephone, remote and face to face client support.
- Monitoring, Maintaining Windows OS/Office 365/Microsoft Exchange and AD
- Repair, upgrade and installation of various hardware and software.
- Setup and support of Windows, Android and Apple mobile devices.
- Stay on top and up to date with documentation on all cases and escalate as required.
Profile
To be considered for this role you must be able to demonstrate the following:
- Minimum 3 yrs. IT support background within a complex environment.
- ITIL Certified (advantageous).
- TCP/IT troubleshooting and basic networking knowledge is beneficial 365 is advantages.
- Strong Microsoft operating systems (XP – 10).
- Strong organisational & time management skills.
- Written and verbal communicational skills to be at the highest level.
Job Offer
- Permanent role offering a competitive annual salary.
- Great Location.
- Great employee benefits.
