• High Profile Tech Company
  • Travel Overseas

Deliver effective IT support and exceptional customer service to a global workforce. Through fostering strong relationships with local business leaders to enable a two way channel of communication of IT and the business. While also coordinating hardware repair/replacement, suppliers/vendors and the procurement of IT equipment.

Client Details

My client delivers technical excellence to manage complex issues for their global clients. They provide value throughout the asset lifecycle in property infrastructure, energy, transport and resource sectors.

Description

  • Take ownership of regions issues, escalating issues when necessary
  • Install organisations standard operating environment hardware
  • Manage user accounts
  • Resolve technical issues for desktop and shared IT services, software, server and server room hardware (printers, communication technologies, network devices & systems)
  • Manage anti-spyware, anti-virus, anti-SPAM initiatives
  • Identify risks/issues within the business and contribute to continual system, security and process improvements
  • On-board IT services to new staff
  • Support local and remote based internal clients
  • Maintain documentation relating to requests for support, cause of issue, FAQs and research conducted to close tickets

Profile

  • ITIL certification
  • tertiary qualifications/IT discipline related field
  • Technical certifications/other industry recognised technical certifications
  • Previous experience in global IT service desk environment
  • Experience in global service desk environment
  • Experience in windows Server, windows XP, 7 and internet technologies
  • Active Directory experience
  • Microsoft Office suit experience
  • high level of verbal and written communication skills
  • Hybrid O365 experience
  • Self motivated, thriving in a team environment
  • Protect confidential information and intellectual property
  • Follow our policies and code of conduct
  • Plan an active role in your safety and those of others

Job Offer

  • Be exposed to new technologies
  • Have continuous improvement through identifying trends occurring and providing solutions to address these trends
  • Be part of a collaborative service desk team
  • Travel interstate and overseas
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Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers. The Group operates in more than 30 countries worldwide. First established in London in 1976, we’ve been bringing job seekers and employers together for more than 30 years. We are listed on the London stock exchange and our turnover exceeds US$1 billion per year. We opened our first office in Australia in 1985 and currently have offices in all of the main business centres around the world including
Information
  • Company Phone +61 2 8292 2000
  • City Sydney, New South Wales, Australia
  • State New South Wales
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