A great opportunity has arisen for a motivated Helpdesk Support Officer to join an excellent organisation based in the inner suburbs of Melbourne.

Client Details

Our client is an established company within the legal industry. Due to growth of their business they are looking for a motivated individual to join their IT Team and provide excellent Helpdesk Support.

Description

Reporting to the IT Manager you will be responsible for:

Providing excellent help desk service to end-users via email, over phone and face to face
Being the first level of contact for IT related issues
Setting up printers, faxes, scanners, smartphones, PC's and laptops
Software and hardware installations, troubleshooting, configuration and migration
Accurate and complete documentation of processes

Profile

As the successful applicant you will ideally possess:

Excellent organisation and communication skills
Strong experience in a similar role within the legal industry
An ability to troubleshoot and solve technical issues
A tertiary qualification in Information Technology or similar is desired
ITIL and Microsoft certification are preferred

Job Offer

Established company
Attractive remuneration package

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IT Helpdesk Support - Michael Page Technology - Melbourne - 3-6-Years

Michael Page Technology

Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers. The Group operates in more than 30 countries worldwide. First established in London in 1976, we’ve been bringing job seekers and employers together for more than 30 years. We are listed on the London stock exchange and our turnover exceeds US$1 billion per year. We opened our first office in Australia in 1985 and currently have offices in all of the main business centres around the world including
Information
  • Company Phone +61 2 8292 2000
  • City Sydney, New South Wales, Australia
  • State New South Wales
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