• Work for one of the leading venue and events company in Australia
  • Key services and support role in one of Australia's largest venues

The purpose of this role is to be the primary Technical and Helpdesk support for the Company's Infrastructure, Communications &; Technology systems, working in conjunction with ICT Manager, ICT staff and external vendors/Consultants.

Client Details

My client, VenuesLive Management Services NSW (VenuesLive), is a leader in the events and venue management industry. Venueslive provides quality venue management, catering and hospitality services at venues, festivals, concerts and other special events. VenuesLive currently provide exclusive management and catering services at ANZ Stadium and Optus Stadiums, and catering services at Sydney Motorsport Park, Sydney Olympic Park (Sports) Venues, UOW Jubilee Oval and WIN Sports and Entertainment Centres. VenuesLive boasts a dynamic, high-achieving team dedicated to 'making the greatest things happen' and strives to be an employer of choice in the venue management and hospitality industries.

Description

The successful candidate will be based at ANZ Stadium and join the team who ensure quality ICT services are delivered to all stakeholders including customers, hirers, event partners, contractors, tenants, media, broadcasters and staff on both Event &; Non Event days.

This role comprises responsibility/support for the following key functions:

ICT Helpdesk: You will be expected to run the helpdesk and be the first point of contact and all ICT Helpdesk issues. The attitude needs to be positive and to be successful in this role, we are looking for a candidate that is committed to providing highly responsive customer service and issues resolution.

ICT Systems Administration: With this role, you will ensure the support operations of the ICT Department, which means ensuring that all requirements and support issues are met. Demonstrated experience with a range of business system is required, including but not linked to MS Server. Server Virtualisation, MS Exchange, Group Policy, Active Directory and Federation, Office 365 and other Cloud technologies including MS Azure platform, Atlassian Suite of products (JIRA Service Desk, Confluence), IP/other telephony, and hi-density Wifi. This challenging role is for a broad ICT support specialist ready to join a team whose mindset is continuous improvement, and going above and beyond to ensure all ICT services are delivered to the highest standards.

Point of Sale: Experience with large scale point of sale systems and hardware is desirable.

Profile

My client's expectation is to secure a candidate with a great energy and a contemporary ICT perspective, who can demonstrate a proactive approach with stakeholders and a great customer service focus. Ideally, the successful candidate will have some management experience (planning and organisation) and strong people management and communications skills. A preparedness to 'dive-in' and be hands-on and able to troubleshoot and address issues that arise on an event day is a must, as well as experience managing a responsive helpdesk environment. To succeed in this role you will need to have excellent presentation skills and be improvement focused, with a preparedness to go above and beyond the standard job description when required. Previous events or venue industry experience will be highly regarded. If you are a candidate with high energy and a passion for sports and entertainment, you'll love this role!

Job Offer

On offer is an attractive salary, excellent benefits and flexibility and the opportunity to join one of the Australia's venue industry leaders

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Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers. The Group operates in more than 30 countries worldwide. First established in London in 1976, we’ve been bringing job seekers and employers together for more than 30 years. We are listed on the London stock exchange and our turnover exceeds US$1 billion per year. We opened our first office in Australia in 1985 and currently have offices in all of the main business centres around the world including
Information
  • Company Phone +61 2 8292 2000
  • City Sydney, New South Wales, Australia
  • State New South Wales
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