An opportunity for has become available to start a new career in the new year. We are seeking a senior 3rd level support technician to join a small but growing MSP. You will be the final escalated point of contact for the company, providing technical support to a range of different clients using a broad range of technologies.

Client Details

The client is a small organically grown company with a team of 5 people, they have been present for years in the market, in order to grow the business more they require someone to join their 3rd level support.


  • Manage, monitor and maintain the server and network infrastructure for managed clients
  • Provide remote and onsite support for businesses across a variety of industries
  • Take charge of any problem as the highest escalation point
  • Installation, management and troubleshooting of Windows Server Technologies
  • Installation, management and troubleshooting of AD, Exchange, Hyper-V, Office 365
  • End-to-end delivery of server/network implementation and migration projects
  • ISP and vendor management
  • Promote best practice and set an example for junior staff


  • Proven experience in a MSP role or similar
  • Strong Windows Server 2008/ 2012 R2/ 2016 experience
  • Strong Active Directory experience
  • Strong DNS, DHCP and group policy experience
  • Strong Exchange 2010/2013/2016 and Office 365 experience such as installations and migrations
  • Strong Hyper-V experience
  • Experience with a variety of remote access solutions
  • Solid understanding of network technologies (switching, routing, VLAN, WLAN, WAN, VPN)
  • Experience with backup and anti-virus systems
  • Experience in project delivery
  • NSW Drivers Licence
  • Excellent communication and customer service skills
  • Exceptional attention to detail and time management skills
  • Ability to work autonomously and within a team
  • Passionate for IT and self-development
  • Consistently presentable and punctual
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Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers. The Group operates in more than 30 countries worldwide. First established in London in 1976, we’ve been bringing job seekers and employers together for more than 30 years. We are listed on the London stock exchange and our turnover exceeds US$1 billion per year. We opened our first office in Australia in 1985 and currently have offices in all of the main business centres around the world including
  • Company Phone +61 2 8292 2000
  • City Sydney, New South Wales, Australia
  • State New South Wales

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