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Heritage Building Society

Heritage is Australia's largest customer-owned bank. With a history going back to 1875, we've always been in the business of helping Australians realise their financial dreams and enrich their lives. As a customer-owned bank, instead of paying dividends to shareholders, our profits go towards giving our customers competitive interest rates and lower (or no) fees whenever we can. We call this the People first way of doing business. Heritage is proud of being Australia's largest customer-owned bank, and we're even prouder of our mutual status. It means we don't have shareholders, so when you have a Heritage account you're not just a number; you are one of our owners and can have a voice in how we operate. At Heritage, People first is more than a tag line. It means focusing on high levels of service, competitive fees and charges, and a culture of passion, courage, integrity and respect. We're proud of being Australia's largest customer-owned bank, and we're even prouder of our mutual status. It means we don't have shareholders, so when you have a Heritage account, you are one of our owners and can have a voice in how we operate. Our big difference is that we don't try to maximise the profits we make from our customers to pay shareholders. We retain modest profits to guarantee our financial strength, then return the rest to our customers in many ways. These include fair pricing, competitive fees and charges, flexible products, and more staff to give you higher levels of service. These benefits add up to many millions of dollars each year in additional value that would otherwise be paid to shareholders. As a result we have thousands of very satisfied Heritage customers. Independent surveys that measure customer satisfaction with their main bank, building society or credit union, show our customers rate us among the highest in the country. Heritage is a superior financial services company providing: •Industry best service •Strong financial results •A great place to work •Support for the communities we live and work in For you, this means: •Competitive pricing, fees and charges •Flexible products •Great staff with a ‘can do' attitude •Simplified processes •Active community engagement •Security Source: this is an extract from the company’s own website.
Information
  • Company Phone +61 7 4690 9000
  • Address Line 1 507 Ruthven St, Toowoomba City QLD
  • City Toowoomba
  • State Queensland
  • Country Australia
  • Postcode 4350
  • Industry Others
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