Headquartered in North Sydney, Zurich Financial Services Australia Ltd is the only global financial services company operating in Australia under a single brand in our core lines of General Insurance and Life and Investments business. Zurich Australian Insurance Limited is a signatory to the General Insurance Code of Practice. The objectives of the Code are: To commit insurers to high standards of service; To promote better, more informed relations between insurers and their customers; To maintain and promote trust and confidence in the general insurance industry; To provide fair and effective mechanisms for the resolution of complaints and disputes between insurers and their customers; and To promote continuous improvement of the general insurance industry through education and training.